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Business Continuity: ISO 22301:2019 Lead Implementer
Overview
Do you strive for continuous improvement and world-class quality in your organization?
The ISO 9001:2015 certification program empowers you to achieve these goals by implementing a robust Quality Management System (QMS).
What is ISO 9001:2015?
ISO 9001:2015 is the internationally recognized standard for quality management systems. It provides a framework for organizations of all sizes to:
- Streamline operations: Enhance efficiency and effectiveness through process optimization.
- Reduce errors: Identify and mitigate potential quality issues for consistent product and service delivery.
- Boost customer satisfaction: Meet and exceed customer expectations through a focus on quality.
- Continuously improve: Foster a culture of continuous improvement, ensuring ongoing quality enhancement.
Benefits of ISO 9001:2015 Certification:
- Increased Credibility: Gain global recognition as a quality-driven organization, attracting new customers and investors.
- Enhanced Competitiveness: Stand out from the competition by demonstrating your commitment to quality excellence.
- Improved Operational Efficiency: Optimize processes to reduce waste and boost productivity.
- Stronger Customer Relationships: Build trust and loyalty by consistently delivering high-quality products and services.
- Employee Engagement: Empower employees to contribute to quality improvement initiatives, fostering a more engaged workforce.
Invest in Your Quality Journey
Earning ISO 9001:2015 certification requires implementing a QMS that adheres to the standard’s requirements. This often involves:
- Gap Analysis: Identify areas where your current processes need improvement to meet ISO 9001 standards.
- QMS Development: Develop and document a comprehensive QMS that outlines your quality management processes.
- Implementation and Training: Implement the QMS across your organization and train employees on its principles.
- Internal Audits: Conduct regular audits to ensure your QMS is functioning effectively.
- Management Review: Continuously review and improve your QMS with ongoing management oversight.
We Offer ISO 9001:2015 Certification Training and Support:
Our comprehensive ISO 9001 training programs equip you with the knowledge and tools to implement a successful QMS and achieve certification. We offer:
- Awareness training: Gain a foundational understanding of the ISO 9001 standard and its benefits.
- Implementation training: Learn the steps involved in developing, implementing, and maintaining a QMS.
- Internal auditor training: Develop the skills to conduct effective internal audits of your QMS.
Embrace Quality Excellence:
By embarking on the ISO 9001:2015 certification journey, you invest in a culture of quality that benefits your entire organization.
Course Highlights:
- 32 hours of instructor led training
- Certified trainers
- TUV SUD authorized Training Partners
- Recorded Sessions
- Training by TUV SUD registered education partner
- Certification by TUV SUD
Course Description
This intensive course enables participants to develop the necessary expertise to audit a Quality Management System (QMS) based on ISO 9001:2015 and ensure that the organization is competent in maintaining its quality management system. The Lead Auditor training will equip participants with the skills and ability to perform audits by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011; the certification process according to ISO 17021.
Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to efficiently conduct an audit.
Target Audience:
- Top Management
- QMS Managers & Officers
- QMS Internal auditors
- Personnel in charge of legal requirements updating
- Auditors wanting to perform and lead Quality Management System (QMS) certification audits
- Project managers or consultants wanting to master the Quality Management System audit process
- Persons responsible for the Quality conformity in an organization
- Members of a Quality team
- Expert advisors in Quality Management Systems
- Technical experts wanting to prepare for a Quality audit function
Pre-Requisites:
Have basic knowledge and understanding of Quality Management System – ISO 9001: 2015 will be an added advantage.
Exam Information:
- Question format: Essay-type questions
- Exam language: English
Course Objectives:
- Course objectives and structure
- Standard and regulatory framework
- Certification process
- Fundamental principles of quality management
- Quality Management System (QMS)
- Fundamental audit concepts and principles
- Audit approach based on evidence and risk
- Initiating the audit
- Stage 1 audit
- Preparing the stage 2 audit (on-site audit)
- Stage 2 audit (Part 1)
- Stage 2 audit (Part 2)
- Communication during the audit
- Audit procedures
- Creating audit test plans
- Drafting audit findings and non-conformity reports
- Documentation of the audit and quality review
- Closing the audit
- Evaluating action plans by the auditor
- Beyond the initial audit
- Managing an internal audit programme
- Competence and evaluation of auditors
